Work Boot Magazine is an independent review website. We do not sell or ship products, and we do not handle orders, payments, returns or warranties. When you click a link on our site and buy a pair of boots, your order is with that store, and only that store can see or change it.
1. Find out which store you bought from
Check your order confirmation email or your bank or card statement. It shows the store’s name, for example Amazon, Walmart, eBay or Target. Then use that store’s own help pages below.
2. Track, return or get help with your order
Amazon
- Your Orders (track a package or view an order)
- Returns Center
- Contact Amazon Customer Service
Many work boots on Amazon are sold by third-party sellers. You can contact the seller from your Amazon order details.
Walmart
- Sign in at walmart.com and open Purchase History to track or return an order, or use the Help link at the bottom of any Walmart page.
eBay
On eBay, your order is with the individual seller. You can message the seller from your eBay purchase history.
Target
- Target Help (orders, tracking and returns)
If you bought from another store or directly from a boot brand’s website, look for “Orders”, “Order status” or “Customer service” on that site, or reply to your order confirmation email.
3. Product questions and warranties
Questions about sizing and width, break-in, waterproofing, sole and outsole materials, resoling or warranty claims are best answered by the manufacturer. Contact the brand through its official website, and have your receipt and the boot’s style or model number ready.
4. Recalls and safety problems
To check whether a pair of boots or other footwear has been recalled, search the U.S. Consumer Product Safety Commission’s recalls database. If a recalled product is yours, follow the instructions in the recall notice and contact the company named there. You can report an unsafe product at SaferProducts.gov.
Questions about a boot’s safety-toe or protective rating, such as ASTM F2413 markings for toe protection, electrical hazard or slip resistance, should go to the manufacturer. The marking printed on the boot’s tongue or label tells them which standard the pair was made to, and they can confirm what it covers. For what your workplace requires, ask your employer or check OSHA.
5. Still not sure where to go?
Send us a message with the form on our Contact page and tell us which boot and article you came from. We can’t see, change or cancel orders, but we can tell you which store or brand to contact.
About our links
Some links on our site are affiliate links. WorkBootMag.com is a participant in the Amazon Services LLC Associates Program, and as an Amazon Associate I earn from qualifying purchases. This doesn’t change the price you pay. Read more in our Affiliate Disclosure.
